Datenschutzerklärung

Last Updated
September 15, 2026

Overview

At Zapakaax, we respect your privacy and are committed to protecting the personal information you provide when shopping with us. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website, place an order, or contact our customer support team.

Information We Collect

We may collect information necessary to operate our online store, process orders, provide customer support, and improve our services, including:

• Name, email address, billing address, shipping address, and phone number.
• Order information, purchased products, transaction records, and customer service communications.
• Payment-related information processed through secure third-party payment providers. We do not store complete payment card numbers or security codes.
• Device information, IP address, browser type, cookies, and website usage information.

How We Use Your Information

We use collected information for purposes including:

• Processing, verifying, and fulfilling customer orders.
• Providing customer support and responding to inquiries.
• Processing payments and helping prevent fraudulent transactions.
• Managing returns, refunds, and order-related communications.
• Improving website functionality, products, and customer experience.
• Sending promotional communications where permitted by law or with your consent.

Shopify and Third-Party Service Providers

Our online store is operated using Shopify. We may share necessary personal information with trusted third-party service providers that help us operate our business, including payment processors, shipping providers, fulfillment services, website service providers, analytics providers, and customer support services.

Shipping and fulfillment partners may receive necessary information, such as your name and delivery address, to complete order processing and delivery services.

Payment providers, including Shopify Payments, PayPal, and other applicable payment services, may process transaction information required to complete payments securely.

These service providers only receive information necessary to perform their specific services and are expected to handle personal information according to applicable privacy and security requirements.

Payment Information

Payments are processed through secure third-party payment providers. Zapakaax does not collect, store, or process complete credit card numbers, CVV codes, or other sensitive payment credentials on our own servers.

Payment information is handled by applicable payment providers according to their own security practices.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support website functionality, maintain shopping preferences, improve website performance, and understand how visitors interact with our website.

Analytics services and advertising technologies may be used where applicable. These technologies may collect information such as device information, browsing activity, and interactions with our website.

You may manage cookie preferences through your browser settings or available privacy controls. Disabling certain cookies may affect website functionality.

Advertising and Analytics

We may use analytics services and advertising technologies where applicable to understand website usage, measure marketing performance, and improve customer experience.

These services may use cookies, pixels, or similar technologies to collect non-sensitive information about website interactions.

Sharing of Personal Information

Zapakaax does not sell personal information for monetary consideration.

We may disclose personal information when necessary to provide services, complete transactions, comply with legal obligations, protect our rights, or prevent fraudulent activity.

Data Security and Retention

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with applicable legal obligations.

Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to request access, correction, deletion, or other applicable privacy choices.

To submit a privacy-related request, please contact us using the information provided below. We may take reasonable steps to verify your identity before completing certain requests.

Children’s Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so we can review the request and take appropriate action.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updated policies will be posted on this page with the revised update date.

Contact Information

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us:

Store Name
Zapakaax

Website
https://www.zapakaax.net/

Email
info@zapakaax.net

Phone
+49 173 2302013

Business Address
Ubierring 25, Köln, 50678, Deutschland

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM（CET/CEST）